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CARRIE
CARRIE
Level 3
March 31, 2021
Question

CRASHING over and over and over and over???????

  • March 31, 2021
  • 5 replies
  • 7 views

So are we expected to file returns with software that crashes all day long? 

I want a solution that works or a refund. 

This is totally unacceptable.  I have been a ProSeries user since 1996.  I am so frustrated. 

I have done everything they have offered up to correct the problem with no solution. 

This topic has been closed for replies.

5 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
March 31, 2021

The information in the alert a few days ago didnt help?

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/proseries-unexpected-closing-and-repeated-crashing/00/149592

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
CARRIE
CARRIEAuthor
Level 3
March 31, 2021

no luck

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
March 31, 2021

so it continues to crash in ProSeries Safe Mode?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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