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Level 2
February 13, 2020
Solved

changing my selection of states in Pro Series 2019

  • February 13, 2020
  • 4 replies
  • 20 views
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Best answer by Camp1040

If you have licensed the 3 incorrect states, then you will have to call support and select the account option.

If you have not licensed the states in question, just don't use them.

Check by going to the information tab and scroll down to return usage and state license status.

4 replies

Camp1040
Level 10
February 13, 2020

Don't use the states you don't want to be charged for.

I'm sure that is what you were asking.

Nettie1Author
Level 2
February 13, 2020

incorrectly assigned four free states to ProSeries 2019 - we need to replace three - can this be accomplished ASAP

Camp1040
Camp1040Answer
Level 10
February 13, 2020

If you have licensed the 3 incorrect states, then you will have to call support and select the account option.

If you have not licensed the states in question, just don't use them.

Check by going to the information tab and scroll down to return usage and state license status.