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Level 3
April 3, 2022
Question

Can you recover & restore a deleted tax return in ProSeries Professional?

  • April 3, 2022
  • 9 replies
  • 27 views

I accidently deleted a client tax return file from the Homebase and need to find and restore it if possible.  I looked in the Recycle Bin and the file is not there.  

Thanks for your assistance!

 

 

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9 replies

Just-Lisa-Now-
Intuit Community Champion
April 3, 2022

Look in Windows Recycle Bin.    Thats where I find them when I delete them in HB.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
cpa2helpAuthor
Level 3
April 3, 2022

don't see it in the recycle bin

Just-Lisa-Now-
Intuit Community Champion
April 3, 2022
weird, anytime I choose Delete in HB, I find the file in the recycle bin.

Do you have a cloud back up running at all? Carbonite has saved me a few times when I deleted a file in Windows and it wasnt in the recycle bin.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 8
April 4, 2022

If you don't backup returns in the clouds, do you have a backup on another drive?

 

Another Former All Star

Level 8
April 4, 2022

there are several recover data programs available. Find one, download and install it. 

Have you tried searching for the file using the start box?

Whatever you do, don't run any programs that will clean computer until after you have recovered this file.