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Level 1
December 6, 2019
Solved

Can't get proseries to connect to the internet on pay per return, but I am on the internet and logged into intuit pro connect

  • December 6, 2019
  • 1 reply
  • 9 views

Proseries will not connect with fastpath

This topic has been closed for replies.
Best answer by TaxGuyBill

Try re-licensing it (under the "Tools" menu).

If that doesn't work, reboot, re-license, and update the software.

If that still doesn't work, you will need to call Customer Support.

https://accountants-community.intuit.com/articles/1617365-proseries-hours-of-operation


1 reply

Level 15
December 6, 2019

Try re-licensing it (under the "Tools" menu).

If that doesn't work, reboot, re-license, and update the software.

If that still doesn't work, you will need to call Customer Support.

https://accountants-community.intuit.com/articles/1617365-proseries-hours-of-operation


Level 15
December 6, 2019
Temporarily disabling your anti-virus and firewall could be an option to try before calling Customer Support.