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S
sowardsp
Level 1
May 9, 2020
Question

Can't get a Colorado State individual return to efile?

  • May 9, 2020
  • 3 replies
  • 20 views
Federal return has e-filed OK, but can't get the Colorado State return to e-file.
This topic has been closed for replies.

3 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
May 9, 2020

Will it convert for Efiling but not file?  or does it fail conversion?

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
S
Sowardsp1
Level 2
May 9, 2020

The return converts and says it is ready for e-filing.  When you try and e-file the return, a failure to transmit comes up but no error message.  I have unchecked the enable error conversion checking box but it made no difference.  The same message comes up  "Return not transmitted".  Could the problem be with the State?

 

Thanks

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
May 9, 2020

Interesting, I havent noticed anyone else complain about this type of situation for CO. 

You may want to try using REFRESH Updates from the Updates drop down menu, just in case an update didnt install properly and it causing the issue.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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