Can't e-file a California return after extension was filed

Forum|Forum|4 years ago
April 28, 2022
2 replies
22 views

Error message is "RETURN IS SELECTED. PLEASE COMPLETE THE EXTENSION FOR THE RETURN FIRST. IF THE EXTENSION HAS BEEN COMPLETED, OPEN THE RETURN NAVIGATE TO STATE/CITY AND SAVE THE RETURN"

Of course I have already tried updating the status of the returns.

ProSeries staff needs to fix this pronto please.

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

So you Efiled a CA extension with a payment, now you're trying to EFile the return and you get this message? Did you uncheck any of the EF boxes after EF the extension?

I havent EF'd any of the returns that I EF'd a CA extension for yet this year, so Im not sure if this is a program issue or a user issue.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

G

Gregory GandrudAuthor

Level 3

I should not have to uncheck anything. This is a program issue.

Just-Lisa-Now-

Intuit Community Champion

Youre right, you shouldn't have to uncheck anything. That's why I asked if you had.

So from the EFCenter Pending Tab, if you highlight just the CA return for that client and hit the EFNow button and only choose to Convert....is that the message you get?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

A

Anonymous

Reporting back this is working as designed.
To submit a program enhancement, please use ProSeries Idea Exchange.

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