Can not efile 2022 NC D-400

Forum|Forum|3 years ago
January 28, 2023
2 replies
17 views

I have a simple 2022 Individual Return, I efiled the federal 1040 return today along with the NC D-400

The Federal return was accepted however the NC D-400 was not, the reason was the NC return is not ready. Is this correct the Proseries webpage says it is ready. I called the support number and have been dealing a support person for over 2 hours and have not gotten the return to go through.

Please help. It looks like she (the support person just hung up the call and ended the screen sharing session).

I was on hold this last time for over an hour and she never came back on the line.

Everything she told me to do did not help the situation

I hope the support center is opened tomorrow so I can call back

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

So you didnt actually file the NC return? Will it let you convert it then wont transmit? Have you opened the NC return and gone through the Review button and read the diagnostics?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

T

tscottAuthor

Level 5

It let me go through the transmit and convert process but after it transmits the the return the pop up screen says (54) Tax Year 2022 transmissions are not available . ProSeries is not ready to process Tax Year 2022 for this return. Not transmitted, the return failed the tax submission return validation step. Please make the necessary corrections