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Level 1
December 7, 2019
Solved

Can I restore pro series folder and just reintstall

  • December 7, 2019
  • 2 replies
  • 16 views

I have ProWinxx folders with client data, I plan to restore to a clean load of windows 10,  can I just reinstall without losing the data?

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Best answer by Just-Lisa-Now-

Reinstalling ProSeries you shouldn't lose your data...that being said, I'd have a backup of the client files DATA folder as well as the Proseries COMMON and HOMEBASE folders for each year, saved on a flash drive, just in case!

2 replies

Just-Lisa-Now-
Intuit Community Champion
December 7, 2019

Reinstalling ProSeries you shouldn't lose your data...that being said, I'd have a backup of the client files DATA folder as well as the Proseries COMMON and HOMEBASE folders for each year, saved on a flash drive, just in case!

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 7
December 7, 2019
Right - just back up your files THROUGH THE SOFTWARE. Don't drag and drop the files to a zip drive using File Explorer because you will be retain the e-file history on the Client Status worksheet.

Then, reinstall. All your files will remain there. Or you can simply RESTORE the files THROUGH THE SOFTWARE so that the e-file history is retained.