Beta Test Pro Series 2020 Unable To Transfer Return from 2019 Proseries

Forum|Forum|5 years ago
December 1, 2020
3 replies
16 views

I am trying to copy my tax return and it is throwing an error "NOT ENOUGH SPACE". This is in the 2020 Beta software. All other tax returns were able to be transfered. Any help would be appreciated.

Thanks!

Kim Greenblatt

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Not sure how you got a "beta" copy of it...why arent you using the one that available for everyone to download?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

O

Orlando11

Level 8

A dozen or so people participated in our Beta this year, which was basically just an early release. It should update to the exact same version everyone else is using (that's new this year.. in previous years the Beta was a special thing people had to uninstall).

O

Orlando11

Level 8

Hi, I'm sorry you ran into an issue. Was it "NOT ENOUGH SPACE" or "NOT ENOUGH MEMORY"?

Can you email a sanitized copy of it to proseries_engineering@intuit.com?

- In ProSeries TY19, select the file in HomeBase, then right click and choose "Sanitize"

- Email that sanitized file to us (the sanitization process just removes all Personal Information)

thanks,

Orlando

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