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August 11, 2020
Question

ATTENTION MODERATOR CRITICAL PROGRAM ERROR - 1040 penalty and interest amounts not included when using electronic funds withdrawal

  • August 11, 2020
  • 5 replies
  • 36 views

ATTENTION MODERATOR CRITICAL PROGRAM ERROR - 1040 penalty and interest amounts not included when using electronic funds withdrawal.  

This needs to be fixed immediately !  When using the electronic funds withdrawal to pay a balance due with 1040 returns, ProSeries is not including the penalty and interest due on the balance.  Any returns with a balance due as of this point in time would have penalties and interest due!  

Yes, you can go directly to the IRS website and make a payment, but we rely on this program to do it's job.  This is an obvious oversight.

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5 replies

Just-Lisa-Now-
Intuit Community Champion
August 12, 2020

Many complaints about that in the past few weeks.

Must have something to do with the programming required to incorporate the July 15th deadline date.

Kind of a done deal now since this July 15th due date was a one time thing.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Intuit Community Champion
August 12, 2020

I use ProSeries Pro and it will figure interest and penalty. You have to fill in the quarterly interest rates in global options under tools, options, miscellaneous. You also have to fill out the 2210 completely, including last years tax liability    

Just-Lisa-Now-
Intuit Community Champion
August 12, 2020
People have reported that they cant seem to get the direct debit to accept the balance due including pen and int, it will only allow the tax due amount.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Intuit Community Champion
August 13, 2020

Only clients I had choose mail in, not direct debit. I did try a test direct debt, and it would only let me put in amount due without penalties, so there is an issue with program