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Level 2
August 11, 2020
Solved

Asking to pay for return when I have professional series.

  • August 11, 2020
  • 2 replies
  • 23 views

I am a professional series user and do not pay per return; however, had to reinstall windows and ProSeries and now when I try to print a personal return, it wants to charge me as a pay per return customer. How do I change this for 2019 and prior years?

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Best answer by Just-Lisa-Now-

Update your license.

Tools > License Products

2 replies

Just-Lisa-Now-
Intuit Community Champion
August 11, 2020

Update your license.

Tools > License Products

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
sadnepAuthor
Level 2
August 11, 2020

Thank you!