Anyone have an idea when the Illinois state return will be able to e-filed?

Forum|Forum|6 years ago
December 7, 2019
3 replies
9 views

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ProSeries Professional

This topic has been closed for replies.

Best answer by Just-Lisa-Now-

To uninstall a state. Close the ProSeries program.

Win 10

Right click the Start button > Settings > Apps scroll down the list to ProSeries 2018, click Uninstall It will act like its going to uninstall the whole program, don't panic, it wont! Another window opens with a list of parts to uninstall, choose IL. Then open the program back up and choose Select and Download New Products, make sure IL is checked, then run the update, that should bring IL back as a fresh install.

Win7

Is Control Panel > Add/Remove Programs then the same steps above

Just-Lisa-Now-

Intuit Community Champion

I don't do any IL returns, but I thought I read that you need to uninstall and reinstall the IL program for the forms to show as ready.

@garman22 Youre an IL guy, am I remembering correctly?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

G

garman22

Intuit Community Champion

Yes @jack you need to uninstall Illinois and reinstall it. Somehow their updates got stuck. I did this awhile back

Just-Lisa-Now-

Answer

Intuit Community Champion

To uninstall a state. Close the ProSeries program.

Win 10

Right click the Start button > Settings > Apps scroll down the list to ProSeries 2018, click Uninstall It will act like its going to uninstall the whole program, don't panic, it wont! Another window opens with a list of parts to uninstall, choose IL. Then open the program back up and choose Select and Download New Products, make sure IL is checked, then run the update, that should bring IL back as a fresh install.

Win7

Is Control Panel > Add/Remove Programs then the same steps above

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

G

garman22

Intuit Community Champion

Good job Lisa......i couldnt be too specific as a client was just walking in.

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