ANYONE ELSE STILL HAVING ISSUES WITH PROGRAM SHUTTING DOWN?

I only efile 1 at a time. still the same shut down,

Do you mean - @Orlando11   ?

I'm sorry for the frustration. 

We know that some users have entered this state by way of an update partially failing (some of the files get updated; some don't because they are locked).  We think we've figured out why that happens in most cases and will have a fix soon. To get back into a stable state,

• Restart your machine
• Go to the Start Menu and Choose ProSeries 2020 -> Tools Repair Updates

If you've done that and it's still failing, then we need help isolating why this is happening.

If you get a dialog titled "ProSeries Crash Feedback", just enter "For Orlando" from your userId here, provide as much detail as you can in terms of what you where doing at the time it shut down and submit.

If it's just shutting down without any dialog, reopen ProSeries, choose Help -> Send Logs, and email the resulting .zip file (saved to your desktop) to proseries_engineering@intuit.com.  Then we'll provide further questions and instructions there.

Thursday night we were able to reproduce the frequent crashing issue on 2 of my school laptops and worked up two changes that prevented the issue on those machines as well as the machines of a few customers we worked directly with.  We deployed those as an update last night, and confirmed this morning with a few others.  The first will kick in automatically after you update and restart ProSeries.  If that doesn’t work there is a new Help Menu Option called “Enable ProSeries Safe Mode”.  Enable that and restart ProSeries. I believe there will be an in product alert and/or community article soon to offer more detail.

I apologize for how frustrating this is and wish I had a more definitive and clear guarantee of a fix, but as we’ve seen this week this is the third separate issue we’ve identified (in addition to the bad Microsoft update and the issue with partial updates).