Level 5

Solved

Alabama again! The form says final on Proseries but I can't print it (1-27-20)

Forum|Forum|6 years ago
January 27, 2020
13 replies
24 views

I updated Proseries and it shows no outstanding updates. I tried to print the 2019 Alabama return, a simple W-2 only return, and Alabama won't print. It indicates not final. I went online and Proseries says the Form 40 is final and ready to e-file. Alabama had no tax law changes for 2019. Has anyone else had an issue printing Alabama?

ProSeries Professional

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Best answer by sbolen

Yes, I'm having the same problem with AL (and incurred it last year as well). It was a nightmare on this end last year because they were a couple of weeks into tax season before I could print AL returns. Seriously hoping this year is not going to be a repeat...

M

max

Level 2

I am having the same problem, but with California. I'm getting an error that says it can't be filed and I can't even print it when last week I was able to do so, it just printed with the "Do not file" watermark.

Just-Lisa-Now-

Intuit Community Champion

@max wrote:

I am having the same problem, but with California. I'm getting an error that says it can't be filed and I can't even print it when last week I was able to do so, it just printed with the "Do not file" watermark.

CA forms are NOT final, it says January 30th in the yellow bar on my screen. If yours says its available, update and that message will change.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

M

max

Level 2

But why I can't print it?

Last week I was able to print them, even with the "do not file" watermark, but today I just can't.

C

cmb2106

Level 3

Yes! Same problem I had last year! It wont even print with the do not file watermark

M

max

Level 2

So it's a matter of just waiting?

IRonMaN

Level 15

There was a similar issue with IL last year. The solution was to uninstall and reinstall the state module. Don't know if that will solve the issue or not, but it is worth a try.

Slava Ukraini!

S

sbolenAnswer

Level 3

Yes, I'm having the same problem with AL (and incurred it last year as well). It was a nightmare on this end last year because they were a couple of weeks into tax season before I could print AL returns. Seriously hoping this year is not going to be a repeat...

M

mm1Author

Level 5

Amen! Last year was a total nightmare for us in the State of Alabama with so many AL returns just sitting and waiting for a month or more. When we finally were able to print with the watermark, we just let some of the anxious college students returns go out with the DO NOT FILE watermark on their copies. I sincerely hope this doesn't happen again! Being in Montgomery AL we contacted the State E-File Manager who said it was Proseries fault. Proseries said it was AL's fault. Yeah.....

B

bh35601

Level 3

I personally don't care whose fault it is, they need to get it in gear and fix their problems. I will not go through another year like last year next year. If they continue down this path I will switch software next year. I expect Intuit to be better than this and for two years in a row they have let us down.

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