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wlb-76063
Level 3
February 21, 2021
Question

Access to client files denied after re-installing ProSeries Professional

  • February 21, 2021
  • 4 replies
  • 27 views

I recently uninstalled, then re-installed ProSeries Professional.  Now I am "Denied Access" to client files.

 

This topic has been closed for replies.

4 replies

wlb-76063Author
Level 3
February 21, 2021

I misspoke in my first message.

It appears that after reinstalling ProSeries I am denied access to only one client file.  All others seem to be working fine.

Any suggestions appreciated.

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
February 21, 2021
So it says Access Denied? or whats the message?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
wlb-76063Author
Level 3
February 21, 2021

Sorry I didn't include in my original post.  I have since posted a more detailed description including the error message under "Client file locked by another user".

If you don't mind, take a look and let me know if you can be of any help.

Thank you

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