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Level 3
April 18, 2022
Question

Accepted e-filed returns not disappearing from the pending homebase screen to Accepted screen.

  • April 18, 2022
  • 1 reply
  • 8 views

I have three returns filed and accepted by the IRS (I verified on IRS website), but they don't transfer to the Accepted screen of the E-File homebase.  Anyone else?

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1 reply

dkh
Level 15
April 18, 2022

Try this... go the EF Center - highlight the return(s) then go to   E-File>Electronic Filing>Update Acknowledgment Status  (not Receive Acknowledgment) 

See what happens

DDCPAAuthor
Level 3
April 18, 2022

I think everyone knows how to do that.  It just says "Accepted" over and over, but won't populate on the Accepted tab and homebase screen.  

dkh
Level 15
April 18, 2022

Some do not know that using the Update Acknowledgment Status option will work differently than Receive Acknowledgment Status

There have been many posts regarding acknowledgments being "stuck".  My suggestion to you has helped others.  Sorry it wasn't of any help to you.

Good luck