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Level 2
April 10, 2022
Question

2021 Proseries - HomeBase View - EF Center - Pending tab - last name is blank...any way to fix?

  • April 10, 2022
  • 5 replies
  • 22 views
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5 replies

dkh
Level 15
April 10, 2022

Weird....  have you closed/reopened the program ? 

msdcpaokAuthor
Level 2
April 11, 2022

Yes, to no effect.  I have not tried uninstalling/reinstalling the program, as that takes too much time.

Level 6
April 11, 2022

does the blank last name happen for one row, or all rows? Also you could try to reset your EF center with 'Reset Current View' under HomeBase

msdcpaokAuthor
Level 2
April 11, 2022

I tried that before posting the problem, no effect.  The blank name only appears on the bottom row.  If you sort the rows Z-A instead of A-Z, it's still the bottom row that has the blank name, so I can use this work around to see the name of the bottom row (by just resorting).

Level 6
April 12, 2022

@msdcpaok sorry about the issue, we are aware about it and currently working on a fix. In the mean time, you could try to work around the issue by the sorting, as you had mentioned. Or, you can try to zoom in/out, by either using the HomeBase menu, or by pressing Ctrl on keyboard, and scroll mouse wheel up or down. You can also reset the zoom as: