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Level 3
January 20, 2022
Question

2021 program is printing 2 copies of invoices, how do I make it print 1 copy??

  • January 20, 2022
  • 3 replies
  • 22 views

Thanks

This topic has been closed for replies.

3 replies

Just-Lisa-Now-
Intuit Community Champion
January 20, 2022

Only printing out 1 for me, Id actually kind like to have 2 print out automatically, didnt think that was an option though.

 

Happening to all returns?  If you use Print Preview or print to PDF does it have it double in there too?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ChuckM1Author
Level 3
January 21, 2022

It's happening to all 1040's, and it occurs when printing to the printer and to PDF files.

We are using the network version of ProSeries and everyone that prints a return has this problem.

 

Thanks

dd4vols
Intuit Community Champion
January 20, 2022

I always have mine print an invoice with the client copy, and one with preparer copy that we use in our internal accounting software to keep up with receivables.

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ChuckM1Author
Level 3
January 21, 2022

I thought you were on to something but, sadly, when I turned it off except for Filing Copy I still got 2 invoices. 

Level 3
February 7, 2022

I am having this issue as well. Not seeing a solution.

IntuitAngela_13
Level 6
March 2, 2022

@ChuckM1 This issue has been previously reported in this post: https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/proseries-2021-always-prints-2-copies-of-the-first-page-of-the/01/202623/highlight/false#M108785

The issue is occurring when selecting the checkbox to include a page break on the Invoice. If you uncheck that box, the extra copy will not print. 

We are currently investigating this issue.