ProSeries 2020 won't load after the install file was downloaded. An error message says my computer is not 64 bit and/or Windows 8.1, or higher, which is NOT true. I have Windows 10 Pro with a 64 bit operating system. Is anyone else having this issue, or better yet, a fix?
Ok, i'm sorry that didn't work. We will look into the issue and/or turn the message into a warning (so that it proceeds anyway if someone wants).
In the meantime, there's a work around. Create a new file in your C:\\ drive, named ProSeriesPrereqBypass.txt. It doesn't have to have anything in it... Just the existence of that file will cause the installer to skip this check. Then after you create the file, just run the installer.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
