Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProConnect Tax
- :
- ProConnect Tax Discussions
- :
- Proconnect REJECT for ACA EXPLANATION - how do I clear the critical diagnostic?
Proconnect REJECT for ACA EXPLANATION - how do I clear the critical diagnostic?
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Sandy_Richardso
Level 2
04-12-2024
09:18 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I have attached the ACA Explanation and checked the box that says the client did not purchase marketplace insurance.
ProConnect Support did a screen share with me and confirmed I did everything right. They told me to go ahead and re-efile and we hung up.
Now, I cannot clear the Critical Diagnostic to be able to e-file and PC Support is closed. How do I clear this to be able to e-file?
