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Proconnect REJECT for ACA EXPLANATION - how do I clear the critical diagnostic?

I have attached the ACA Explanation and checked the box that says the client did not purchase marketplace insurance.

ProConnect Support did a screen share with me and confirmed I did everything right. They told me to go ahead and re-efile and we hung up.

Now, I cannot clear the Critical Diagnostic to be able to e-file and PC Support is closed.  How do I clear this to be able to e-file?

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