HELP! SOS got an email subject title: Action Required: Your order is on hold.

[TaxPandaCPA]

Hey Tax Experts, 

Happy new year!

I got  an email subject title: Action Required: Your order is on hold. There is an issue with the bank authorization. I called back multiple times and updated my new card info.

They still havent charged my card - will my order to cancel? I was trying to call and PAY lol

Please help~

[itonewbie]

Lol, reading your post, I'm not sure it's a spam or you're being scammed.

Only Intuit can help with billing issues and you can find the contact number here (unless you prefer to chat, which you can initiate via the left panel on ProConnect Tax): https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect...

[TaxPandaCPA]

I will call them tomorrow. OMG itonewbie you are like GOD in this community - I learned so many from your post. Thank you for helping & addressing mine. Happy new year. 

No, its not a spam, just a stressed tax preparer lol Thank you!

[itonewbie]

NP, @TaxPandaCPA.  As they say, Keep Calm and Carry On.

[IRonMaN]

@itonewbie - evidently Intuit has upgraded from the Champions program to the God program.  Looks like you are the charter member 😜

[abctax55]

Obi Wan Kenobi  v. God..... difficult choice.

[itonewbie]

Oops.  This just added to my mountain of sins to confess...