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Cannot update user settings in intuit link

Level 1

One of our tax preparers does not have access to the clients in intuit link.  I tried going under "client access" tab, and none of the clients are checked, so I hit the box at the top which puts a check for all the clients, and hit continue.  It sends me back to her user page and I get a message "sorry failed to update user details, please try again later."

Is there something I can do to fix this.

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