Can't print a copy of the return

[freshy70]

I am trying to print to PDF a copy of a 1065 and get the following message "We ran into an issue on our end and need to reload your data. Refresh to try again." Tried all the standard stuff. Log out, clear cache, use incognito window. Support was no help at all. In fact I think they don't even understand. They were trying to tell me that an efiling diagnostic was preventing printing a copy, which I know is not true. The diagnostic is just requiring the signature date.

Any ideas? This is happening on a least 2 1065s, but I was able to print to PDF another 1065. 

[jm12]

This is happening to us too. Same error printing an 8879.

[Kathi_at_Intuit]

Hi @freshy70 nice to see you in the Community. Thanks for posting about not being able to print in ProConnect Tax and for bringing this to our attention. This has been reported to Development. Thanks for your patience while we work to resolve this. 

[Kathi_at_Intuit · Accepted solution]

Hi @jm12 thanks for letting us know! This has been reported to Development. Thanks for your patience while we work to resolve this. 

[freshy70]

This has been resolved on my end.

[Kathi_at_Intuit]

Hi @freshy70 Thanks so much for taking the time to give the Community an update that this is working! Happy filing.