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M
mikesha-parks
Level 2
February 14, 2021
Question

My client's Alabama state return is being rejected saying that I'm e-filing an outdated version of the tax form. How do I update ProConnect?

  • February 14, 2021
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1 reply

itonewbie
itonewbie
Level 15
February 14, 2021

Are you sure you're using ProConnect Tax?  It runs in the cloud and you always access the latest version of the software.  Your question tells me you may be using either ProSeries or Lacerte, which are desktop products that require updates to be run for new releases.

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    M
    mikesha-parksAuthor
    Level 2
    February 19, 2021

    Yes, I am using ProConnect Tax online. My client's state returns have been rejected b/c it is saying that the form is outdated. I'm not sure what to do.

    itonewbie
    itonewbie
    Level 15
    February 19, 2021

    Does it say which form?  According to Intuit's webpage for form status and availability, the AL forms are all current.

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