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M
minhta
Level 2
August 6, 2026
Question

Is there anyone have this issue? Sign in error-There's an issue on our end. We're on it.

  • August 6, 2026
  • 1 reply
  • 13 views

I can’t sign in to the account, it kept saying There's an issue on our end. We're on it.

    1 reply

    Kathi_at_Intuit
    Kathi_at_IntuitModerator
    Moderator
    August 7, 2026

    Hi ​@minhta thanks for posting about “There's an issue on our end. We're on it.” When this error happens, we'd suggest trying a different browser or a private browser such as Incognito. Also, checking the community is a good idea, to see if there are any notifications posted about an issue with ProConnect Tax. If there are no notifications and a different or private browser doesn’t work,  we recommend contacting ProConnect Tax Support.

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