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fymvirtualoffice
Level 2
April 18, 2022
Question

I need to unlock a return to correct the social security number, and I don't have that option in Return actions.

  • April 18, 2022
  • 1 reply
  • 6 views
I just need to correct the social and resubmit.
This topic has been closed for replies.

1 reply

itonewbie
itonewbie
Level 15
April 18, 2022

If you mean you can't change your client's SSN, see this article for what you should do:

https://proconnect.intuit.com/community/file-actions/help/ssn-or-ein-appears-grayed-out-and-can-t-be-changed/00/4418

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