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Level 2
January 14, 2021
Question

Have four critical diagnosis, Schedule A, Schedule C, Form 8879. How do I clear them?

  • January 14, 2021
  • 3 replies
  • 0 views
Also three other items are showing Critical Diagnosis.

They diagnosis numbers are 46723,54795
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3 replies

Just-Lisa-Now-
Intuit Community Champion
January 14, 2021
For what tax year?

2020 forms arent final yet, Id assume youd get some kind of error for those.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
itonewbie
Level 15
January 14, 2021

Did you clear all the diagnostics on the Check Return tab prior to trying to e-file?

What exactly are the diagnostic messages for each of these, along along with the codes you quoted?  We don't work for Intuit and don't have a manual to decipher these codes.

If you do a Google search, you will see that "46723" is related to the IRS not processing refund by direct deposit in the event a return (e.g. for TY2019) is filed after November 30 (e.g. of 2020).  In case that applies to your client, refund by paper check should be chosen instead.

---------------------------------------------------------------------------------Still an AllStar
George4Tacks
Level 15
January 14, 2021

It could just be you are working in 2020 and not all the forms are ready AND efile is not yet open. 

Welcome to the Community. Pay attention and maybe you can offer an answer to other questions. 

Answers are easy. Questions are hard!