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Level 2
May 17, 2026
Question

Hardcoded Dependent Residency Prevents Form 1040 Credit for U.S. Expats

  • May 17, 2026
  • 2 replies
  • 2 views

Hello ProConnect Community,

I am encountering a system limitation regarding dependent residency for U.S. citizens living abroad, and Support has directed me here to post for a software fix.

The Issue

For a dependent who is a U.S. citizen living abroad with the taxpayer for the entire year:

  • Section 5(a) (Lived with taxpayer 6 months and more): Must be marked "Yes".

  • Section 5(b) (Months lived in US): Should be left blank or 0 (as they reside abroad).

The Bug

ProConnect's hardcoded logic forces a selection in 5(b) or requires U.S. residency to claim the dependent credit. This creates an impossible choice: either drop a legally allowed credit or input inaccurate data to bypass the system diagnostic.

Per tax law, a U.S. citizen dependent living abroad with a U.S. citizen parent qualifies for the credit. The software should make the U.S. residency field optional, not mandatory.

Request

Tax Pro Support acknowledged this is a hardcoded limitation and advised that it must be upvoted by the community to be fixed. Please upvote this thread so the development team can correct this input logic.

Thank you for your support.

2 replies

Level 15
May 17, 2026

@Tewodros wrote:

ProConnect's hardcoded logic forces a selection in 5(b) or requires U.S. residency to claim the dependent credit.


 

Just so we are on the same page, are you referring to the "Child Tax Credit" (Form 8812)?  Or are you referring the Earned Income Credit?

I don't use ProConnect so I can't test it, but I visit this forum quite often and don't recall ever seeing other complaints about this.  I'm wondering if you are entering something else incorrectly or if you are referring to the Earned Income Credit.

TewodrosAuthor
Level 2
May 17, 2026

Thank you for your quick response. It is a Child Tax Credit. The Schilds are US Citizen, but they live outside of USA with their parents for temporary assignment.

BobKamman
Level 15
May 17, 2026

Are they claiming the foreign earned income exclusion?  That might disqualify them.  

BobKamman
Level 15
May 17, 2026

I don't use ProConnect either, but I'm sure one of the Intuit monitors here will show up and tell you the best way to get it fixed is to open a ticket with Support.  

TewodrosAuthor
Level 2
May 17, 2026

I tried, but the support cannot fix it. it was hardcoded. Then he advised me to post it here and get support to make it fix.