How long should I wait for the escalation team to call me and work on my case?

[Ogden Page]

My escalation case # is 1594893956.  It has been five days.  My 2021 and 2022 programs are not functional and preventing me from working on those two years.  I am begging you to call me and resolve my issue today, Feb. 15th, 2023.  I have been waiting for five days. 

FYI, our office hours are from 10am till 6pm, PST.  I am in Hollywood, Los Angeles, CA.   Please call me during these hours.  Tomorrow, Feb. 16, 2023, I have an appointment with my dentist.  I expect to be in the office at 11am.  Please, please, please, call me. 

Ogden C. Page, MBA, PhD

EA, CPA, CGMA, PFS,CFP, CDFA, CCFC, CVA, CWPP, CAPP

Ogden Page Accountancy Corporation

P.S.  My Lacerte # 17796.  I have been a Lacerte User for 35 years.  I have been paying $20K a year for a long time.  Please give me some brotherly love and help me!!!

With Thanks,

Dr. Page

[IRonMaN]

Wow, with all of those initials you would think they would call, but they won’t.  When all else fails, try calling them back.