Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- Individual user unable to log into Lacerte
Individual user unable to log into Lacerte
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Corey Bethurum
Level 1
02-08-2023
11:10 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
have an individual user that is unable to log into Lacerte 2021. He gets the error message that the first or last name is missing in your account and then it locks up when he tries to access the individual module. Lacerte 2022 opens up and locks up immediately. No other users are having this issue. Lacerte has been re-installed using a /force command and also blew away this users profile. The person that manages these accounts insists this user has the correct permissions already.
Does anyone have any other ideas?
Thank you
Labels
