Using laptop connect to Lacerte 2017 on server via RDS. It's displaying offscreen as if in were on the second of two monitors, but there is only one, the laptop screen.

Forum|Forum|6 years ago
December 7, 2019
2 replies
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When at the office, the laptop is in a dock and has two monitors. I've checked the display settings on the laptop and the RDS shortcut properties. The laptop is set for one screen and the RDS shortcut is set to match whats on the local computer. Interestingly, Lacerte 2018 displays fine. Any help would be appreciated.

Lacerte Tax

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Best answer by tech

I found an answer. It's quick and dirty, but it works.

Right-click on the Lacerte 2017 icon and choose Properties.
Click the Shortcut tab.
In the Run drop-down list, select Maximized.
Click the OK button.

This did the trick.

Many thanks to Terry of Lacerte tech support who provided this solution.

T

techAuthorAnswer

Level 2

I found an answer. It's quick and dirty, but it works.

Right-click on the Lacerte 2017 icon and choose Properties.
Click the Shortcut tab.
In the Run drop-down list, select Maximized.
Click the OK button.

This did the trick.

Many thanks to Terry of Lacerte tech support who provided this solution.

George4Tacks

Level 15

Just a guess. On the laptop - Settings > Options > Setup > End of the 1st section is Auto Pop-out Forms and Diagnostics > Set this to No

Answers are easy. Questions are hard!

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