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Level 2
December 7, 2019
Solved

The individual module shows the due date as 04/18/2019. Why?

  • December 7, 2019
  • 1 reply
  • 7 views
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Best answer by Kathi_at_Intuit

This happens when the client database needs to be updated. This article will help to resolve it:

How to update client database with proper amounts when detail has changed

Please note that if the return is locked, it would have to be unlocked to update it. We recommend making a copy of the return, unlocking it and then update the database. 

1 reply

Kathi_at_Intuit
Moderator
December 7, 2019

This happens when the client database needs to be updated. This article will help to resolve it:

How to update client database with proper amounts when detail has changed

Please note that if the return is locked, it would have to be unlocked to update it. We recommend making a copy of the return, unlocking it and then update the database. 
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