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Level 3
August 10, 2026
Question

Lacerte is not printing to SmartVault

  • August 10, 2026
  • 5 replies
  • 87 views

I use Lacerte's hosted environment. All of a sudden items printed to SmartVault are not showing up in SmartVault.  Also, I did notice that all of a sudden the Lacerte product extensions for several years were not checked off in the SmartVault settings.  I checked those boxes but that did not solve the problem because Lacerte items are still not printing to SmartVault.

    5 replies

    sjrcpa
    Level 15
    August 10, 2026
    YudaManAuthor
    Level 3
    August 10, 2026

    Thanks.  Hopefully they will fix both of them soon.

    Kathi_at_Intuit
    Moderator
    August 11, 2026

    Hi ​@YudaMan nice to see you in the Community and thanks for asking about Lacerte not printing to SmartVault. We checked, and did see that there was an issue with printing to SmartVault, but this has since been resolved. Could you confirm that it's working now?

     

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    YudaManAuthor
    Level 3
    August 12, 2026

    Hi Kathi,

    Thank you very much for letting me know.  It works now!  Thanks again for your great service and have a good day!

    Michael [removed by moderator]

    Kathi_at_Intuit
    Moderator
    August 13, 2026

    Hi ​@YudaMan fantastic! That’s great to hear and thanks so much for letting us know it's working. You’re welcome and we hope that you have a great weekend coming up. 

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