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Level 2
December 7, 2019
Solved

Do you see an ESignature glitch?

  • December 7, 2019
  • 4 replies
  • 14 views

Trying to send my third esig for this year - never had this problem before.  "An error occurred during the esignature envelope creation..."  Never creates anything.  First return with payment request included for this year.  Support has over an hour wait so it was suggested I ask here!! 

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4 replies

George4Tacks
Level 15
December 7, 2019
Jeri-SueAuthor
Level 2
December 7, 2019
You are my hero!!   Was able to find the problem and fix it!!  Never had this issue before.