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Level 1
December 6, 2019
Solved

2018 release is now available but I cannot down load it. Is it due to the auto renewal on Dec 11. If so, can you change this so I can download the program.

  • December 6, 2019
  • 2 replies
  • 14 views
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Best answer by George4Tacks

Call support. 

In the meantime, you aren't missing much in this first release. Your renewal date will be in time for what I hope is the new and improved next release. https://accountants-community.intuit.com/articles/1738593-2018-lacerte-release-dates

2 replies

George4Tacks
Level 15
December 6, 2019

Call support. 

In the meantime, you aren't missing much in this first release. Your renewal date will be in time for what I hope is the new and improved next release. https://accountants-community.intuit.com/articles/1738593-2018-lacerte-release-dates

Answers are easy. Questions are hard!
AshleyatIntuit
Level 9
December 6, 2019

As is, you would receive the program when the renewal processes in November.  As George mentioned, you can contact support to opt to pay for your renewal now, which would provide immediate program access.