Lacerte crashes after changing tax types

For the last several months, one of our users has been suffering from crashes. We've narrowed the events down to when they change tax types (to any other tax type).

I've tried every trick in the Lacerte Tool Hub and I've also tried reinstalling. I've tracked down some crash files/logs that give a slight clue into what is the cause.

This is one of the Windows Error Reporting files located in C:\Users\All Users\Microsoft\Windows\WER\ReportArchive (of which there are MANY)

Version=1
EventType=CLR20r3
EventTime=133391636516804819
ReportType=2
Consent=1
UploadTime=133391636550124872
ReportStatus=268435552
ReportIdentifier=ac116fd4-471e-49f5-b7e0-76bbd1f215f5
IntegratorReportIdentifier=bb039123-e50a-4bdd-aa0b-e6daafb2ca74
Wow64Host=34404
Wow64Guest=332
NsAppName=w22tax.exe
OriginalFilename=WTax.exe
AppSessionGuid=00002804-0002-00f4-86a5-5959fce6d901
TargetAppId=W:0006a3d7c0d17fdad7e05be3a97ddc1b7c7700000904!00000858129fe6ccd5ad4375ba185471e9a8ba6d7514!w22tax.exe
TargetAppVer=2023//09//06:12:42:33!308d0a9!w22tax.exe
BootId=4294967295
ServiceSplit=54329344
TargetAsId=776
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=f610ba1b2c5e494de88416f25067e803
Response.BucketTable=5
Response.LegacyBucketId=1766562183822960643
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=w22tax.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=43.0.0.1
Sig[2].Name=Problem Signature 03
Sig[2].Value=64f873b9
Sig[3].Name=Problem Signature 04
Sig[3].Value=Intuit.PTG.WidgetLoader
Sig[4].Name=Problem Signature 05
Sig[4].Value=43.6.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=64f6f2ce
Sig[6].Name=Problem Signature 07
Sig[6].Value=6b
Sig[7].Name=Problem Signature 08
Sig[7].Value=68
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.AccessViolationException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.19045.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=2ea6
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=2ea682cad8cf45b13f6577755bf58697
UI[2]=C:\Lacerte\22tax\w22tax.exe
LoadedModule[0]=C:\Lacerte\22tax\w22tax.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[5]=C:\Windows\System32\user32.dll
LoadedModule[6]=C:\Windows\System32\win32u.dll
LoadedModule[7]=C:\Windows\System32\GDI32.dll
LoadedModule[8]=C:\Windows\System32\gdi32full.dll
LoadedModule[9]=C:\Windows\System32\msvcp_win.dll
LoadedModule[10]=C:\Windows\System32\ucrtbase.dll
LoadedModule[11]=C:\Windows\System32\advapi32.dll
LoadedModule[12]=C:\Windows\System32\msvcrt.dll
LoadedModule[13]=C:\Windows\System32\sechost.dll
LoadedModule[14]=C:\Windows\System32\RPCRT4.dll
LoadedModule[15]=C:\Lacerte\22tax\rtl190.bpl
LoadedModule[16]=C:\Windows\System32\oleaut32.dll
LoadedModule[17]=C:\Windows\System32\ole32.dll
LoadedModule[18]=C:\Windows\System32\combase.dll
LoadedModule[19]=C:\Windows\System32\IMAGEHLP.DLL
LoadedModule[20]=C:\Windows\System32\shell32.dll
LoadedModule[21]=C:\Windows\System32\crypt32.dll
LoadedModule[22]=C:\Windows\System32\shlwapi.dll
LoadedModule[23]=C:\Windows\SYSTEM32\version.dll
LoadedModule[24]=C:\Windows\SYSTEM32\mpr.dll
LoadedModule[25]=C:\Lacerte\22tax\vcl190.bpl
LoadedModule[26]=C:\Windows\System32\comdlg32.dll
LoadedModule[27]=C:\Windows\System32\shcore.dll
LoadedModule[28]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_c0da534e38c01f4d\comctl32.dll
LoadedModule[29]=C:\Windows\SYSTEM32\SHFolder.dll
LoadedModule[30]=C:\Windows\SYSTEM32\oleacc.dll
LoadedModule[31]=C:\Windows\SYSTEM32\wininet.dll
LoadedModule[32]=C:\Windows\SYSTEM32\URLMON.DLL
LoadedModule[33]=C:\Windows\SYSTEM32\winspool.drv
LoadedModule[34]=C:\Lacerte\22tax\xmlrtl190.bpl
LoadedModule[35]=C:\Lacerte\22tax\vclx190.bpl
LoadedModule[36]=C:\Windows\SYSTEM32\olepro32.dll
LoadedModule[37]=C:\Windows\SYSTEM32\wsock32.dll
LoadedModule[38]=C:\Windows\System32\WS2_32.dll
LoadedModule[39]=C:\Lacerte\22tax\inet190.bpl
LoadedModule[40]=C:\Lacerte\22tax\dbrtl190.bpl
LoadedModule[41]=C:\Lacerte\22tax\lscdbv2.DLL
LoadedModule[42]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.2251_none_d9513b1fe1046fc7\gdiplus.dll
LoadedModule[43]=C:\Lacerte\22tax\vcldb190.bpl
LoadedModule[44]=C:\Windows\SYSTEM32\winmm.dll
LoadedModule[45]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[46]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[47]=C:\Windows\SYSTEM32\netutils.dll
LoadedModule[48]=C:\Windows\SYSTEM32\oledlg.dll
LoadedModule[49]=C:\Lacerte\22tax\zlib.dll
LoadedModule[50]=C:\Windows\SYSTEM32\DPAPI.DLL
LoadedModule[51]=C:\Windows\System32\IMM32.DLL
LoadedModule[52]=C:\Windows\system32\uxtheme.dll
LoadedModule[53]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[54]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[55]=C:\Windows\System32\MSCTF.dll
LoadedModule[56]=C:\Windows\SYSTEM32\wtsapi32.dll
LoadedModule[57]=C:\Windows\SYSTEM32\WINSTA.dll
LoadedModule[58]=C:\Lacerte\22tax\encrypt4.dll
LoadedModule[59]=C:\Windows\SYSTEM32\RASAPI32.DLL
LoadedModule[60]=C:\Windows\SYSTEM32\rasman.dll
LoadedModule[61]=C:\Windows\SYSTEM32\windows.storage.dll
LoadedModule[62]=C:\Windows\SYSTEM32\Wldp.dll
LoadedModule[63]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[64]=C:\Windows\SYSTEM32\msimg32.dll
LoadedModule[65]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[66]=C:\Windows\SYSTEM32\security.dll
LoadedModule[67]=C:\Windows\SYSTEM32\SECUR32.DLL
LoadedModule[68]=C:\Windows\SYSTEM32\SSPICLI.DLL
LoadedModule[69]=C:\Windows\SYSTEM32\sxs.dll
LoadedModule[70]=C:\Windows\System32\clbcatq.dll
LoadedModule[71]=C:\Windows\System32\msxml6.dll
LoadedModule[72]=C:\Windows\SYSTEM32\TextShaping.dll
LoadedModule[73]=C:\Windows\SYSTEM32\textinputframework.dll
LoadedModule[74]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[75]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[76]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[77]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[78]=C:\Windows\SYSTEM32\mscoree.dll
LoadedModule[79]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[80]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[81]=C:\Windows\SYSTEM32\ucrtbase_clr0400.dll
LoadedModule[82]=C:\Windows\SYSTEM32\VCRUNTIME140_CLR0400.dll
LoadedModule[83]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\faf93f57aa8c4c5dddd9cd0de441d5a1\mscorlib.ni.dll
LoadedModule[84]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[85]=C:\Windows\system32\rsaenh.dll
LoadedModule[86]=C:\Windows\System32\bcrypt.dll
LoadedModule[87]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[88]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[89]=C:\Windows\SYSTEM32\virtdisk.dll
LoadedModule[90]=C:\Windows\SYSTEM32\FLTLIB.DLL
LoadedModule[91]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[92]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\0438d3cafb68664b5361cb52132a10eb\System.ni.dll
LoadedModule[93]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\084c267949e154df4ad1e76138d5f9ac\System.Core.ni.dll
LoadedModule[94]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\e4d672e265f0389de3811e2b2731d47f\System.Configuration.ni.dll
LoadedModule[95]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\229b90c088ea1e8f194f21fdcb4aeb89\System.Xml.ni.dll
LoadedModule[96]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[97]=C:\Windows\System32\psapi.dll
LoadedModule[98]=C:\Windows\SYSTEM32\rtutils.dll
LoadedModule[99]=C:\Windows\system32\mswsock.dll
LoadedModule[100]=C:\Windows\SYSTEM32\winhttp.dll
LoadedModule[101]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[102]=C:\Windows\System32\NSI.dll
LoadedModule[103]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[104]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[105]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[106]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[107]=C:\Windows\System32\rasadhlp.dll
LoadedModule[108]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[109]=C:\Windows\System32\schannel.dll
LoadedModule[110]=C:\Windows\SYSTEM32\mskeyprotect.dll
LoadedModule[111]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[112]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[113]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[114]=C:\Windows\SYSTEM32\MSASN1.dll
LoadedModule[115]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\ff0ad25349ceb25b925dde4bbe9f019c\System.Runtime.Serialization.ni.dll
LoadedModule[116]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml.Linq\888ebf12adedf9712af2a5fe53ca72d0\System.Xml.Linq.ni.dll
LoadedModule[117]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[118]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Net.Http\f27d9e82efb4b301f479bbb486f63757\System.Net.Http.ni.dll
LoadedModule[119]=C:\Lacerte\22tax\lscatebridge.dll
LoadedModule[120]=C:\Lacerte\22tax\SQLite.Interop.dll
LoadedModule[121]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll
LoadedModule[122]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll
LoadedModule[123]=C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\7e19c206d2a35bd1cb5113c9b8507e03\WindowsBase.ni.dll
LoadedModule[124]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\359b1e91d5059521de41a5d45309268e\PresentationCore.ni.dll
LoadedModule[125]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\4b5583246be1cd618748e01e8416bf5a\PresentationFramework.ni.dll
LoadedModule[126]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\def681f26f21dfde73930d37780eb488\System.Xaml.ni.dll
LoadedModule[127]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[128]=C:\Windows\SYSTEM32\MSVCP140_CLR0400.dll
LoadedModule[129]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[130]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[131]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[132]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatioaec034ca#\754c23a7ec7da3c18e9cc56359b6ff11\PresentationFramework.Aero2.ni.dll
LoadedModule[133]=C:\Lacerte\22tax\CefSharp.Core.Runtime.dll
LoadedModule[134]=C:\Windows\SYSTEM32\MSVCP140.dll
LoadedModule[135]=C:\Windows\SYSTEM32\VCRUNTIME140.dll
LoadedModule[136]=C:\Lacerte\22tax\libcef.dll
LoadedModule[137]=C:\Windows\System32\WINTRUST.dll
LoadedModule[138]=C:\Windows\SYSTEM32\dbghelp.dll
LoadedModule[139]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[140]=C:\Windows\SYSTEM32\NETAPI32.dll
LoadedModule[141]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[142]=C:\Windows\SYSTEM32\UIAutomationCore.DLL
LoadedModule[143]=C:\Windows\SYSTEM32\HID.DLL
LoadedModule[144]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[145]=C:\Windows\SYSTEM32\dxva2.dll
LoadedModule[146]=C:\Windows\SYSTEM32\wevtapi.dll
LoadedModule[147]=C:\Windows\SYSTEM32\CRYPTUI.dll
LoadedModule[148]=C:\Windows\SYSTEM32\credui.dll
LoadedModule[149]=C:\Windows\SYSTEM32\ESENT.dll
LoadedModule[150]=C:\Lacerte\22tax\chrome_elf.dll
LoadedModule[151]=C:\Windows\SYSTEM32\DSROLE.DLL
LoadedModule[152]=C:\Windows\SYSTEM32\WKSCLI.DLL
LoadedModule[153]=C:\Windows\SYSTEM32\SAMCLI.DLL
LoadedModule[154]=C:\Windows\SYSTEM32\powrprof.dll
LoadedModule[155]=C:\Windows\SYSTEM32\UMPDC.dll
LoadedModule[156]=C:\Windows\system32\NLAapi.dll
LoadedModule[157]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[158]=C:\Windows\System32\MMDevApi.dll
LoadedModule[159]=C:\Windows\System32\DEVOBJ.dll
LoadedModule[160]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[161]=C:\Windows\SYSTEM32\rdpendp.dll
LoadedModule[162]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[163]=C:\Windows\SYSTEM32\ColorAdapterClient.dll
LoadedModule[164]=C:\Windows\system32\dataexchange.dll
LoadedModule[165]=C:\Windows\system32\d3d11.dll
LoadedModule[166]=C:\Windows\system32\dcomp.dll
LoadedModule[167]=C:\Windows\system32\twinapi.appcore.dll
LoadedModule[168]=C:\Windows\system32\msctfui.dll
LoadedModule[169]=C:\Windows\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[170]=C:\Windows\SYSTEM32\DSREG.DLL
LoadedModule[171]=C:\Windows\SYSTEM32\msvcp110_win.dll
LoadedModule[172]=C:\Windows\system32\wbem\wmiutils.dll
LoadedModule[173]=C:\Windows\SYSTEM32\wbemcomn.dll
LoadedModule[174]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[175]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\wminet_utils.dll
LoadedModule[176]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[177]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[178]=C:\Windows\SYSTEM32\amsi.dll
LoadedModule[179]=C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\X86\MpOav.dll
LoadedModule[180]=C:\Windows\System32\wldap32.dll
LoadedModule[181]=C:\Windows\SYSTEM32\logoncli.dll
LoadedModule[182]=C:\Windows\SYSTEM32\activeds.dll
LoadedModule[183]=C:\Windows\SYSTEM32\adsldpc.dll
LoadedModule[184]=C:\Windows\system32\adsldp.dll
LoadedModule[185]=C:\Windows\SYSTEM32\DSPARSE.dll
LoadedModule[186]=C:\Windows\System32\Kerberos.DLL
LoadedModule[187]=C:\Windows\SYSTEM32\cryptdll.dll
LoadedModule[188]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsecimpl.dll
LoadedModule[189]=C:\Windows\System32\cryptnet.dll
LoadedModule[190]=C:\Windows\SYSTEM32\webio.dll
LoadedModule[191]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.1110_none_a8625c1886757984\comctl32.DLL
LoadedModule[192]=C:\PROGRA~2\COMMON~1\LACERT~1\lscpinfo.dll
LoadedModule[193]=C:\Windows\System32\msxml3.dll
LoadedModule[194]=C:\Lacerte\22tax\JNBSharedMem_x86.dll
LoadedModule[195]=C:\Windows\SYSTEM32\MSVCR110.dll
LoadedModule[196]=C:\Program Files (x86)\Common Files\Intuit Shared\Jre8.0_92\bin\client\jvm.dll
LoadedModule[197]=C:\Lacerte\22tax\MSVCR100.dll
LoadedModule[198]=C:\Program Files (x86)\Common Files\Intuit Shared\Jre8.0_92\bin\verify.dll
LoadedModule[199]=C:\Program Files (x86)\Common Files\Intuit Shared\Jre8.0_92\bin\java.dll
LoadedModule[200]=C:\Program Files (x86)\Common Files\Intuit Shared\Jre8.0_92\bin\zip.dll
LoadedModule[201]=C:\Windows\SYSTEM32\atlthunk.dll
LoadedModule[202]=C:\Windows\System32\ieframe.dll
LoadedModule[203]=C:\Windows\System32\coml2.dll
LoadedModule[204]=C:\Windows\SYSTEM32\msIso.dll
LoadedModule[205]=C:\Windows\System32\mshtml.dll
LoadedModule[206]=C:\Windows\System32\srpapi.dll
LoadedModule[207]=C:\Program Files (x86)\Common Files\Intuit Shared\Jre8.0_92\bin\net.dll
LoadedModule[208]=C:\Program Files (x86)\Common Files\Intuit Shared\Jre8.0_92\bin\nio.dll
LoadedModule[209]=C:\Windows\System32\msls31.dll
LoadedModule[210]=C:\Windows\System32\d2d1.dll
LoadedModule[211]=C:\Windows\SYSTEM32\dxcore.dll
LoadedModule[212]=C:\Windows\SYSTEM32\MLANG.dll
LoadedModule[213]=C:\Windows\System32\jscript9.dll
LoadedModule[214]=C:\Windows\SYSTEM32\wlanapi.dll
LoadedModule[215]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
LoadedModule[216]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\webengine4.dll
LoadedModule[217]=C:\Windows\System32\BitsProxy.dll
LoadedModule[218]=C:\Windows\System32\Windows.Shell.ServiceHostBuilder.dll
LoadedModule[219]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
LoadedModule[220]=C:\Windows\System32\Windows.StateRepositoryPS.dll
LoadedModule[221]=C:\Windows\SYSTEM32\edputil.dll
LoadedModule[222]=C:\Windows\SYSTEM32\policymanager.dll
LoadedModule[223]=C:\Windows\System32\OneCoreCommonProxyStub.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19045
OsInfo[3].Key=ubr
OsInfo[3].Value=3448
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=4
OsInfo[9].Key=domain
OsInfo[9].Value=1
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=222316569
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.789.19041.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16332
OsInfo[19].Key=svolsz
OsInfo[19].Value=255
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.19041.3448.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Enterprise
OsInfo[32].Key=ring
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=Lacerte Tax for Windows
AppPath=C:\Lacerte\22tax\w22tax.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=A7CA33A2527E065635A74BE40D83A1AC
MetadataHash=-1455887997

Here is the event viewer information I was able to find. I do not get logs usually from event viewer for each crash, but this one came through luckily.

Faulting application name: w22tax.exe, version: 43.0.0.1, time stamp: 0x64f873b9
Faulting module name: KERNELBASE.dll, version: 10.0.19041.3448, time stamp: 0x743fa6b7
Exception code: 0xe0434352
Fault offset: 0x0013d902
Faulting process id: 0x2804
Faulting application start time: 0x01d9e6fc5959a586
Faulting application path: C:\Lacerte\22tax\w22tax.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: bb039123-e50a-4bdd-aa0b-e6daafb2ca74
Faulting package full name: 
Faulting package-relative application ID:

Application: w22tax.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at Intuit.PTG.WidgetLoader.InterOp.AsyncBoundObject.InvokeCallbackWithParam(System.String, System.String)

Exception Info: System.Reflection.TargetInvocationException
   at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
   at System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
   at System.Reflection.MethodBase.Invoke(System.Object, System.Object[])
   at CefSharp.Internals.JavascriptObjectRepository.TryCallMethod(Int64, System.String, System.Object[])
   at CefSharp.Internals.JavascriptObjectRepository.CefSharp.Internals.IJavascriptObjectRepositoryInternal.TryCallMethod(Int64, System.String, System.Object[])
   at CefSharp.Internals.MethodRunnerQueue.ExecuteMethodInvocation(CefSharp.Internals.MethodInvocation)
   at CefSharp.Internals.MethodRunnerQueue+<>c__DisplayClass8_0.<Enqueue>b__0()
   at System.Threading.Tasks.Task.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
   at System.Threading.Tasks.Task.ExecutionContextCallback(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.Tasks.Task.ExecuteWithThreadLocal(System.Threading.Tasks.Task ByRef)
   at System.Threading.Tasks.Task.ExecuteEntry(Boolean)
   at System.Threading.Tasks.TaskScheduler.TryExecuteTask(System.Threading.Tasks.Task)
   at CefSharp.Internals.Tasks.LimitedConcurrencyLevelTaskScheduler.<NotifyThreadPoolOfPendingWork>b__6_0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: w22tax.exe
P2: 43.0.0.1
P3: 64f873b9
P4: Intuit.PTG.WidgetLoader
P5: 43.6.0.0
P6: 64f6f2ce
P7: 6b
P8: 68
P9: System.AccessViolationException
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_w22tax.exe_9184b815e8f414649c7f84f8f734d6687ad8cc6_bcdf90cd_ac116fd4-471e-49f5-b7e0-76bbd1f215f5

Analysis symbol: 
Rechecking for solution: 0
Report Id: bb039123-e50a-4bdd-aa0b-e6daafb2ca74
Report Status: 100
Hashed bucket: 
Cab Guid: 0

Lacerte crashes after changing tax types

Lacerte crashes after changing tax types

Here is the event viewer information I was able to find. I do not get logs usually from event viewer for each crash, but this one came through luckily.

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