I'm posting here because I use Pro Series Professional - I know QEF is just an add on, but it appears to be a black box situation. I have spent 2 hours talking to Pro Series tech support, who were very nice but ultimately unable to help.

I created some 1099's and W2's several days ago for one of my clients, sent them the copies for approval, but when I log back in all the entries have disappeared. In fact the client does not even show as imported from 2024. I have refreshed, logged back in several times over several days, checked the deleted items, but it is not there.

All I want to do is verify if the W2/1099's were e-filed, but apparently nobody at Intuit can give me this basic piece of information. The last suggestion I was given was to call Turbo Tax - but none of the automated menus got me to a place where I could talk to someone, so I am hoping to find assistance, or suggestions here.