Are you a Lacerte user or ProSeries?  If Lacerte, did you try posting this question on their board? 

If they are a ProSeries user, they have major issues if they are getting that message 😁

Step number 1 with any issue - have you rebooted your computer?

https://accountants.intuit.com/support/en-us/help-article/system-responses/insufficient-user-rights-...

** moved to the proper group**

@Just-Lisa-Now-  Guess that's a Champ power?